A+ Core 1 & 2 V15

Skills you'll learn

• Install, configure, and maintain hardware components and devices effectively.

• Diagnose and resolve issues with PCs, mobile devices, and software applications.

• Understand networking basics and configure wired/wireless SOHO networks.

• Apply basic cybersecurity methods to mitigate threats and secure systems.

• Install and support multiple operating systems, including Windows, Linux, and macOS.

• Explain virtualization and cloud computing concepts and their applications.

• Follow best practices for safety, environmental impacts, and effective communication.

• Provide customer support using appropriate troubleshooting and communication skills.

• Gain a respected certification that validates your foundation in tech and prepares you for success in your career.

Exam details

• Exam version: V15; Core 1 and Core 2 exams must be taken from the same version, no mixing allowed

• Exam series code: 220-1201 (Core 1) and 220-1202 (Core 2)

• Launch date: March 25, 2025

• Number of questions: Maximum of 90 per exam, including multiple-choice (single and multiple response), drag-and-drop, and performance-based questions

• Length of test: 90 minutes per exam

• Passing score: A+ Core 1: 675 (on a scale of 900), A+ Core 2: 700 (on a scale of 900)

• Recommended experience: 12 months of hands-on experience in an IT support specialist job role

• Languages: English

• Retirement: Usually three years after launch (estimated 2028)

• DoD 8140 approved work roles: Technical support specialist, system administrator, and cyber defense infrastructure support specialist